Terms of Service

Last Updated: December 3, 2025.

These Terms and Conditions apply to the FluidCare Renal app and Fluidcare Cardio app (hereby collectively referred to as the "Application") for mobile devices which were created by Thrivital LLC (hereby referred to as "Service Provider") as a Commercial service.

Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application.

Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.

The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.

The Application may offer auto-renewing subscription options that provide access to premium features. Subscription terms, pricing, and durations are displayed within the Application and on the App Store / Google Play Store listing. Subscriptions renew automatically at the end of each billing period unless canceled at least 24 hours before the renewal date. Your account will be charged for renewal within 24 hours prior to the end of the current billing period.

All payments, billing cycles, and refunds are handled directly by the Apple App Store or Google Play Store. The Service Provider does not process payments and cannot access your payment information.

You can manage or cancel your subscription at any time through your device’s account settings. The Service Provider cannot cancel subscriptions on your behalf.

Prices for subscriptions may change in the future. If pricing changes, you will be notified by the App Store or Play Store, and changes will only apply upon renewal. If your subscription expires or is canceled, premium features will no longer be accessible after the current billing period ends.

The Application stores all health and tracking data locally on your device using secure storage. None of the health-related information you enter into the Application is transmitted to or stored on Service Provider servers. The Application may collect limited purchase-related information through RevenueCat, a third-party service used solely to manage subscriptions and verify purchases. This may include anonymized identifiers, device information, and subscription status. RevenueCat does not receive health data or personal identifiers.

You are responsible for maintaining the security of your device, preventing unauthorized access to the Application, and avoiding device modifications such as rooting or jailbreaking, which may compromise security or cause improper functionality. The Service Provider is not responsible for data loss, security breaches, or malfunctions caused by rooted/jailbroken devices.

Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.

If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.

Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.

In terms of the Service Provider's responsibility for your use of the application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the application.

The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the application to) may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the application when offered to you. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.

Changes to These Terms and Conditions

The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.

Contact Us

If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at support@thrivital.com.

FluidCare

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Contact us at support@fluid-care.com

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